Claim Reporting
Sedgwick’s flexible intake platform has been rebranded “smart.ly” from Global Intake.
We are here to help.
When a State agency, one of its employees or other party experiences a loss, the impact of a claim can be far-reaching. From the State’s perspective this can mean lost productivity, strain on existing resources and increased costs. For a person facing a loss of property or injury, it can be an especially stressful and confusing time.
The process starts with your timely reporting of an incident. Once an incident is reported the claims management process begins. Whether you are reporting a workers’ compensation, liability, transportation or property claim it is important to provide thorough and accurate information to the Sedgwick claims professional assigned to your case.
Sedgwick is here to help you navigate the claims process from the first report of loss. To do this in the most effective manner it is important to promptly report a loss, and the details surrounding the situation, as soon after an incident as possible. Sedgwick is here to efficiently and effectively serve the needs of all parties involved.
Location Codes
- To view the Location Codes, please click here.
smart.ly Information
smart.ly is the new claims intake system.
- Introducing smart.ly
- Apply for smart.ly access
- smart.ly (rebranded from Global Intake) client reference guide
- smart.ly (rebranded from Global Intake) Workers’ Compensation presentation video (32min)
- smart.ly help desk information
Workers’ Compensation Accident Reporting
Workers Compensation accidents should be reported to ORM through smart.ly using the link below
- smart.ly
- Submit Drug Test Results Enter claim number in subject line.
- Apply for smart.ly access
General Liability Reporting
General Liability accidents should be reported to ORM through Global Intake using the link below.
- smart.ly
- Apply for smart.ly access
- Vehicle Glass Reporting Form
(proof of insurance and vehicle registration is required with the form)
Property Claim Reporting
Please complete this form and submit to Sedgwick via email or fax.
Medical Malpractice Claim Reporting
If you have a Medical Malpractice Claim, please contact Roberto Reyes at 225-342-1388 or via email at [email protected]
Transportation Claim Reporting
- Apply for smart.ly access
- State Vehicle Damage Report Form (DA2041)
- Aircraft Accident Report Form
- Wet Marine Liability Passenger Injury Form
- Wet Marine Liability Private Vehicle Form
- Vehicle Glass Form (DA2073)
- Marine Vessel Accident Report Form
Road Hazard Claim Reporting
Please submit incident reports to [email protected].
- Road Hazards claims must be reported to the DOTD district in which the incident occurred.
- District 02 – (504) 437-3100
- District 03 – (337) 262-6100
- District 04 – (318) 549-8300
- District 05 – (318) 342-0100
- District 07 – (337) 437-9100
- District 08 – (318) 561-5100
- District 58 – (318) 412-3100
- District 61 – (225) 231-4100
- District 62 – (985) 375-0100
- Map detailing the DOTD districts.
- DOTD Report of Incident.